Ron from Fredericton, NB US stayed on August 22, 2004

"Entryways were dirty and narrow with luggage. Rooms needed a very good cleaning ie: tables, couch, etc had not been moved and the carpets were dust covered and other items hidden behind these areas. A fee was charged for Destination Marketing of $3.17 per day which was not included in any quotes or communication prior to receiving my bill. The desk clerk said he could do nothing that this was company policy. I intend to follow up on this charge. On a positive note, the room make up people were very friendly and accommodating. Ron"

Recommends the hotel to others? No

Tracy from Ottawa, ON CA stayed on October 25, 2003

"I booked a non smoking room on line. When I got to the room it stunk like smoke, and being asthmatic I called the front desk to ask if in fact, I had a smokers room. THe woman at the desk was very curt and told me I had booked a smoking room and said I had a preference for a non smoking room and that because none was available ..too bad. I should have left as it was 94$ for a lousy not very nice room. But I was tired and my friend and I were hungry. Anyways, the next day my clothes reeked of smoke just from being in the room. Anyways, I will not be going to the Comfort Inn again EVER. The woman at the desk was like a robot-rude and unfriendly. Fortunately, the next day the woman was excellent. Anyways, that was my nice nite in Kingston!!"

Recommends the hotel to others? No